Shipping policy

Thank you for ordering from Intention Squared. Every MY YEAR² Personalized Journal is made to order just for you—so a little patience goes a long way. Here’s how shipping works.

Printing and delivery

Custom-created just for you. For U.S. orders, please allow approximately 12 calendar days for your journal to be printed and delivered. International orders take longer; timing varies by destination, production, carrier and customs processing. Occasional delays can extend these estimates.

This is an estimate, not a guaranteed arrival date. Calendar days include weekends and holidays. Production begins after your order is approved for fulfillment. You’ll receive a shipping confirmation with tracking once your journal is on the way.

During busy seasons (holidays, back-to-school, or promotional periods), processing may take a bit longer. We’ll do our best to keep you updated.

United States shipping

Standard US shipping is included in the price of your MY YEAR² Personalized Journal. Personalization is also included—no extra fees at checkout for those items on domestic orders.

“Included” means the standard shipping rate for your order within the contiguous United States is covered. Delivery windows depend on the carrier and your location once the package has shipped.

International shipping

We ship to supported international destinations shown at checkout. Standard international shipping is a flat $9.99 USD per order, including orders with more than one journal. Where local-currency checkout is available, Shopify converts prices and shipping into the checkout currency. The final amount is shown before you pay. Delivery times vary by country and carrier; the U.S. 12-calendar-day estimate does not apply to international orders.

Don’t see your country? Contact us at store@intentionsquared.com about shipping before ordering.

Please note: Taxes, customs duties, and import fees (if any) are the buyer’s responsibility and are not included in the product price or shipping rate. Your local postal or customs office can advise on fees for your country.

Delays

Occasionally carriers experience weather, peak-volume, or customs delays outside our control. If your tracking hasn’t updated in a reasonable time after ship confirmation, email us and we’ll help look into it.

Wrong or incomplete address

Please double-check your shipping address at checkout. Once production has started or the package has shipped, we may not be able to change the address. Orders returned to us due to an incorrect or incomplete address may require a re-ship fee, or may not be refundable if personalization has already been completed.

Questions

We’re happy to help. Reach us at store@intentionsquared.com.

Intention Squared · Grand Junction, Colorado, USA